Tickets are sold by SwaveTix on behalf of event organisers. Prices are in Nigerian naira (₦). A ticket admits the number of people shown, once, and is valid only for the stated event, date and venue. Tickets must not be resold above face value. We may refuse entry for breach of venue rules. If an event is cancelled, see the refund policy. Questions: support@swavetix.com.
We collect your name and email address to complete your order and send your tickets. Payments are handled by Paystack, and we do not store card details. We keep order records for 6 years for accounting and support, we do not sell your data, and we share it only with providers needed to run the service (Paystack, our email provider and our hosting provider). You may ask us to access, correct or delete your data under the Nigeria Data Protection Act 2023 by emailing support@swavetix.com. Data controller: Michael Chiwendu Uzuegbu living in Lagos Nigeria.
All sales are final. Tickets are non-refundable and non-exchangeable, including if you cannot attend. If an event is cancelled, you will receive a full refund of the ticket price to your original payment method within 21 business days. If an event is rescheduled, your ticket stays valid for the new date. Email support@swavetix.com with your order reference.
By listing an event you confirm that you are the organiser or are authorised to sell tickets for it, that the event is genuine, and that the details you give are accurate. All events are reviewed before they go live and we may reject or remove any event. We keep a commission of 7% of ticket sales. Your earnings for an event become payable by bank transfer to the account you gave us after the event date, minus any refunds. If you cancel an event, buyers are refunded in full and we may deduct the refunds from your earnings. We may hold payments we reasonably suspect are linked to fraud. You are responsible for event permits, safety and compliance with the law. Contact: support@swavetix.com.